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What is easy?

March 25, 2014 By Jessica Pfeifer

It’s a concise and powerful word. Easy is simple, easy is effortless. Easy takes me to a place where I can free up valuable time to focus on other things, perhaps things that matter more. Or perhaps things that are more complex. I can get the fundamentals out of the way, and get to the meaty, challenging bits.

Filed Under: Marketing & CX, Product Dev, Success

How Sentiment Analysis Improves Employee Engagement in Healthcare

October 19, 2018 By Lisa Abbott

Employers know that hiring individuals who are a good fit is important to the company’s ultimate success, but not everyone…

Filed Under: Marketing & CX, Sentiment & Text Analytics Tagged With: Wootric

Do You Need a CX Operations Manager?

August 31, 2020 By Nichole Elizabeth DeMeré

CX Operations, or Customer Operations, is all about the systems, automation, and lines of communication that make possible a unified,…

Filed Under: Marketing & CX, Product Dev, Success

6 Tips to Make Your Customer Service Emails More Effective

January 14, 2019 By Grace Carter

When you work in customer service you deal with hundreds of emails in a day. So, it can be easy…

Filed Under: Success Tagged With: Wootric

Find Your Tribe: How Modern Marketers Use NPS to Drive Growth

July 12, 2016 By Lisa Abbott

Tesla Owners and Fans

The best way for marketers to learn strategies for how to grow a company is to harness the experiences of…

Filed Under: How to NPS, Marketing & CX

Ready to Tackle Customer Churn? Here’s How.

July 22, 2019 By Vikash Kumar

Ready to Tackle Customer Churn? Here's How.

Is there a business that hasn’t lost a single customer? Doubtful. Customer churn is inevitable. For this reason, maintaining superior…

Filed Under: Success Tagged With: Wootric

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