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Unlimited surveys, unlimited responses for free.

Monitor a customer experience metric for as long as you want for free, or choose a plan that is right for your business.

Sign up for Net Promoter Score (NPS), Customer Satisfaction (CSAT) or Customer Effort Score (CES) surveys here.

Just interested in CXInsight™ text analytics? Please contact us.
Free
$
0
/forever
  • Unlimited NPS, CSAT or CES responses
  • One product or brand
  • Choose in-app, Mobile or Email surveys
  • 30 day trial of Pro Plan features
  • Up to 25K monthly active users

Integrations


Choose
1
Channel

Web
Mobile
Email
Essential
$
89
/month
All Free features, plus:
  • Export your data
  • Automatically activate promoters
  • Trigger surveys via Intercom, ZenDesk, Mixpanel
  • Sandbox account
  • Up to 25K monthly active users

Integrations


Choose
1
Channel

Web
Mobile
Email
Pro
Most Popular
$
224
/month
All Essential features, plus:
  • Data segmentation
  • Tagging
  • Up to 5 seats
  • API access
  • Choose two channels: in-app web, mobile or email
  • Up to 25K monthly active users

Integrations


Choose
2
Channels

Web
Mobile
Email
Enterprise
All Pro features, plus:
  • Premium integrations
  • Multiple survey types: NPS, CSAT, CES
  • Unlimited survey capacity
  • Any language
  • Any channel: In-app web, Email, iOS & Android
  • Auto-categorize feedback themes
  • Customer & account profiles
  • Support for multiple products/brands
  • Multiple seats
  • Dedicated success manager
  • Import historical NPS data
  • CXInsight™: Advanced text analytics, ability to import and analyze feedback from other sources

Integrations


4
Channels

Web
Mobile
Email
SMS

All Plans Include:

  • Pro Plan Feature Trial for 30 days
  • Custom NPS, CSAT or CES survey and sampling
  • Shareable analytics dashboard
  • Weekly email digest
  • View and act on customer feedback
  • Support via chat, phone and email
  • Knowledge base access
  • Trusted by

    Mixpanel logo
    Zoom
    Hootsuite
    DocuSign
    Docker
    "We tripled our response rate for a target segment of customers using Wootric. Further, Wootric's platform has enabled us to close the loop more effectively with our customers, allowing us to increase our NPS scores across all segments."
    Kirsty Traill, VP Customer at Hootsuite
    "The ability to have smartly segmented NPS data was a big win with Wootric. To now have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!"
    Jim Mercer, Customer Success at Zoom

    FAQ

    How do I upgrade to a paid account?
    Happy to help!  Please contact us.
    I want to send the data to my analytics platform, can you do that as well?
    In most cases, we can API the data wherever you need it to go.
    Can I change the follow-up NPS question based on response (Promoter, Detractor, Passive)?
    Yes, you can customize 3 different follow-up questions in the Wootric dashboard.
    I want to add all my colleagues to my Wootric account, is there a limit?
    There is no limit to the number of users you can add. Each user has a permission level set by an administrator.
    Can you import my past NPS data?
    Absolutely! For Enterprise customers, we can input this data into your Wootric dashboard.
    Copyright © 2018 | Wootric | All rights reserved | Privacy | Terms of Service

    NPS is a registered trademark, and Net Promoter Score is a service mark, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.


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