WIN CUSTOMERS FOR LIFE
Measure and boost customer happiness.
Customer Satisfaction · Net Promoter Score℠ · Customer Effort Score
Net Promoter Score℠
Customer Effort Score
Brands that use Wootric have happier customers:
Survey Customers inside your SaaS, Mobile App or Website, or via Email or SMS
- Always-on, customizable NPS, CSAT & CES surveys
- Off-the-charts response rates
- Real-time measure of customer sentiment
- iOS and Android SDKs
“Response rates are double what we’d get from our old email survey campaigns. The Wootric survey is sleek and it’s not invasive. So simple and powerful!”
Loni Spratt Brown
Sr. Director of Customer Success, Entelo
Align your entire company around customer happiness.
- Never miss a trend
- Improve retention and increase referrals
- Prioritize feature roadmap
- Follow up with customers
“Wootric has given us a real-time feedback loop to ensure we’re on the right track with our product, and has helped us to achieve and maintain a 70 NPS with account owners. Absolutely amazing!”
Actionable feedback that is easy & automatic
In-app: Insert our snippet of code into your web application or use our Mobile SDK. Segment, Google Tag Manager, and mParticle supported.
Email: Survey using our API or your own email provider
We immediately start surveying your customers inside your web or mobile application, via email or SMS
View your real-time CX data in an actionable dashboard as soon as your results start coming in.
“Wootric makes it incredibly easy to collect NPS data. Citrix product teams jump at the chance to implement Wootric in place of more complicated solutions.”
Lead Program Manager – Customer Insights, Citrix
Easy Integration with Your Workflow
Share with the team:
Instantly push customer scores and feedback to
any Slack channel
Scores and feedback in customer records, Automatically trigger a customer conversation
Trigger a survey when a ticket is closed
Customer scores and feedback at contact and account level, Trigger surveys in Salesforce.
How everyone wins customers with Wootric.
Monitor customer health
Align your company around customer happiness
A/B test for happiness
Prioritize new features
Identify and activate brand advocates
Be more effective when reaching out about renewals and upgrades
Monitor and improve customer experience