See what Wootric can do for you.
Capture insights around digital experiences through hyper-targeted micro-surveys at critical points in the customer journey.
Watch a short video here- Use customer feedback to drive retention, engagement, and advocacy.
- Leverage hyper-targeted Net Promoter (NPS), CSAT, and Customer Effort Score (CES) feedback at critical journey points that make or break customer loyalty
- Understand customer and employee feedback at scale through feedback insights and analytics
![HSBC logo](https://www.wootric.com/wp-content/themes/wootric/img/HSBC.png)
![Zoom logo](https://www.wootric.com/wp-content/themes/wootric/img/Zoom.png)
![Docusign logo](https://www.wootric.com/wp-content/themes/wootric/img/Docusign.png)
![Hubspot logo](https://www.wootric.com/wp-content/themes/wootric/img/Hubspot.png)
![Visma logo](https://www.wootric.com/wp-content/themes/wootric/img/Visma.png)
![Glassdoor logo](https://www.wootric.com/wp-content/themes/wootric/img/Glassdoor.png)
![](https://www.wootric.com/wp-content/themes/wootric/img/bjl-bg.png)
Buyer Journey Listening
From Prospect to Advocate
![](https://www.wootric.com/wp-content/themes/wootric/img/bjl-person-1.png)
![](https://www.wootric.com/wp-content/themes/wootric/img/bjl-person-2.png)
Pre-Sale (B2B)
Prospect Pulse“How likely are you
to buy?”
to buy?”
Onboarding/Sign up
CES“How easy was it
to __________?”
to __________?”
Support
Interaction
Interaction
CSAT“How satisfied are you
with the support you
received?”
with the support you
received?”
Product or
Service Use
Service Use
PSAT“How satisfied are you
with our product [ or
service]?”
with our product [ or
service]?”
Loyalty
NPS“How likely are you
to recommend?”
to recommend?”