See what Wootric can do for you.

Capture insights around digital experiences through hyper-targeted micro-surveys at critical points in the customer journey.

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  • Use customer feedback to drive retention, engagement, and advocacy.
  • Leverage hyper-targeted Net Promoter (NPS), CSAT, and Customer Effort Score (CES) feedback at critical journey points that make or break customer loyalty
  • Understand customer and employee feedback at scale through feedback insights and analytics
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Smartly segmented NPS data was a big win with Wootric. To now have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!

Portrait of Jim Mercer
Jim MercerHead of Customer Success — Zoom
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With Wootric, we quantify customer experience at key journey points using NPS, CSAT and CES. As a result, we see the impact of CX on our business and prioritize projects more effectively.

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Amy EtheridgeHead of Customer Advocacy — MindTouch
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With Wootric, we can quantify issues and create alignment around priorities across marketing, product and senior management–it’s a massive unlock to getting work done in service of the customer.

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David YinVice President, Consumer Insights & Brand Strategy — Ancestry
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The impact of Wootric technology on our direction and culture has been huge. It has kept us dead honest about where we need to improve, and helps us stay laser-focused. We actually tackle the big hairy problems, as well as the quick wins.

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Nathan LippiProduct Manager, Head of User Research — PandaDoc

Buyer Journey Listening

From Prospect to Advocate

Pre-Sale (B2B)
Prospect Pulse“How likely are you
to buy?”
Onboarding/Sign up
CES“How easy was it
to __________?”
CSAT“How satisfied are you
with the support you
Product or
Service Use
PSAT“How satisfied are you
with our product [ or
NPS“How likely are you
to recommend?”