We’re delighted to share that Wootric has once again been recognized as a “High Performer” in the G2 Crowd Grid…
G2 Crowd Grid for Enterprise Feedback Management (Winter 2019)
What We Built in 2018: Text Analytics, Enhanced Survey Platform & More
Last year we blogged about how Wootric prioritizes people, product and process to build products that our customers love. We…
Top 5 Blog Articles for CX Practitioners in 2018
Here at Wootric we pride ourselves on providing information about trends and best practices that can help our CX champions…
How to Alert Stakeholders to Customer Feedback Trends using Watchlist Reports
Banks alert you about suspicious activity on your account and let you set alerts for when your accounts fall below…
SMS is the “Fresh Powder” Survey Channel
Did you know SMS surveys garner 5x the open rate of email? If you are asking customers for feedback at…
How Sentiment Analysis Improves Employee Engagement in Healthcare
Employers know that hiring individuals who are a good fit is important to the company’s ultimate success, but not everyone…
How to Tackle the #1 Problem Product Teams Face: Customer Feedback
What’s your biggest problem as a Product Dev professional? Too many demands and not enough time? Limited resources? Oddly…
3 Psychological Tips For Epic Customer Success
This post was contributed by Reuben Yonatan, CEO @ GetVoIP, a leading VoIP systems comparison guide that connects shoppers with…
The best “growth hack” for SaaS: Talk to your customers through the entire customer lifecycle
It sounds simple — but it’s not easy: talking with your customers through every stage of the customer lifecycle. There’s…
Four Technologies Reshaping the Customer Experience
This article was contributed by Ryan Gould, VP of Strategy and Marketing at Elevation Marketing. How we live and communicate are…