Wootric, the CX management platform for maximizing customer lifetime value (CLV), has been recognized as a High Performer in the G2 Crowd Grid Report for Experience Management for Fall 2020. Wootric also outperforms the category on all satisfaction measures including ease of use. Notably, Wootric, which seeks to drive business outcomes from customer experience efforts, […]
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Understand how your team is doing with free employee pulse resources from Wootric
RESPONDING TO COVID-19 Everything has changed. How are your people doing? Understanding how your employees are feeling right now has never been more important, nor more difficult. Let us help. Wootric is offering free employee pulse tools to help you stay connected to your teams. The program includes access to our CXInsight text analytics platform […]
Wootric Named “Notable Vendor” in Gartner’s Market Guide for Voice-of-the-Customer Applications
SAN FRANCISCO–December 3, 2019 — Wootric, the leading customer experience management software for the CX champion, announced that it has been named a Notable Vendor in the Gartner “Market Guide for Voice-of-the-Customer Applications” report. Gartner defines Voice of the Customer applications as the collection of capabilities required to collect, analyze, and act upon a broad […]
Wootric Announces New AI Insights and Global Targeting for Enterprise Customer Experience Champions
With new product enhancements, Wootric empowers CX champions to evangelize and democratize insights from customer and employee journey feedback, at scale. SAN FRANCISCO – September 18, 2019 – Wootric, the leading modern software for the CX champion, today announced the release of new advanced code-free targeting and AI-driven features that democratize access to CX insights […]
G2 Crowd Grid for Enterprise Feedback Management (Winter 2019)
We’re delighted to share that Wootric has once again been recognized as a “High Performer” in the G2 Crowd Grid Report for Enterprise Feedback Management. “In a few short years, the Wootric platform has evolved from an NPS survey tool to an AI-powered, enterprise-ready Voice of Customer solution. The fact that we have garnered stellar […]
What We Built in 2018: Text Analytics, Enhanced Survey Platform & More
Last year we blogged about how Wootric prioritizes people, product and process to build products that our customers love. We also emphasized that focus of next 12 months would be to add more intelligence to our product offerings and briefly talked about the new AI-powered enhancement to our product, Wootric CXInsight™. Focus on Machine Learning […]
Gainsight announces Wootric as a Technology Ecosystem launch partner
Wootric, the enterprise feedback management platform, was founded with the mission of helping companies win customers for life. We are pleased to be a part of Gainsight’s Technology Ecosystem to help their customers supercharge their CX program. Gainsight customers can use Wootric to take a sophisticated, automated approach to gathering, analyzing, and acting on customer […]
Wootric brings Modern Customer Feedback Management to Gainsight PULSE 2018
We are excited to participate as a sponsor at the Gainsight PULSE 2018 Customer Success Event on April 10-11 in San Mateo, CA, where we will be showcasing our Wootric integration with Gainsight and other CRMs. Touted as the biggest event in customer success, PULSE 2018 is expected to pull in 5,000+ attendees and has […]
CX Metrics and Gluten-Free Entrepreneurship: Backstage Capital Talks with Wootric CEO Deepa Subramanian
Christie Pitts, investment partner and chief of staff, and Arlan Hamilton, the founder and managing partner of Backstage Capital interviewed Wootric CEO and cofounder Deepa Subramanian at Dreamforce 2017. These women in tech touched on things like how Wootric has modernized Net Promoter Score, and the role bagels played in founding Wootric. We’ve got the […]
Introducing Wootric CXInsight™: AI-powered Analysis of Qualitative Data
UPDATE: CXInsight is now in production, delivering value to our customers every day. Sign up for a demo of Wootric CXInsight™ Today we’re thrilled to announce the beta launch of Wootric CXInsight™. This significant expansion of our platform enables companies to input large volumes of qualitative data into Wootric — from any source — for auto-categorization, […]
