• Skip to main content
  • Skip to footer

Wootric

  • Home
  • Vision
  • Product
      • Product Overview

        VoC Feedback

        See what modern customer experience management software can do for you.

        Watch Video

      • CX Software
      • Customer Experience Management
      • Customer Journey Analytics
      • NPS • CSAT/PSAT • CES Surveys
      • Employee Pulse Surveys – COVID19

      • TEXT & SENTIMENT ANALYTICS PLATFORM
      • CXInsight for Voice of Customer
      • CXInsight for Voice of Employee
      • Solutions
      • Customer Insights
      • Product Management
      • Operations
      • Customer Success
      • Human Resources
      • Support
      • Integrations
      • salesforce_block1Salesforce Surveys
      • intercom-block1  Intercom Surveys
      • slack2Slack
      • See all Integrations
    • Close
  • Pricing
  • Demo
  • Customers

      • Happy customers in over 75 countries around the world

        See all customer stories

      • FEATURED CUSTOMER: HOOTSUITE
      • Sterling_hootsuite_wootric_menu1
      • Case Studies
      • Customer Insights
      • Customer Journey
      • Product Optimization
      • Retention
      • Brand Advocacy
    • Close
  • Resources
      • CX Academy

        Whether you are new to CX or a Pro, find resources that will help you improve customer experience.

        Go to all Resources


        Blog

        CX trends, tactics and thought leadership.

        Go to the Blog

      • Improve CX

        VoC Feedback

        Learn how to use NPS, CSAT & CES surveys to optimize the customer journey.

        Access Webinar

      • CX for Every Stage

        VoC Feedback

        Learn how to grow your CX program in three stages: early, growth, enterprise.

        Get the eBook

      • Modern Guide to NPS

        VoC Feedback

        Eight ways to get the most from your Net Promoter Score program.

        Get the Guide

    • Close
  • Sign in
  • FREE ACCOUNT
  • Sign in

Company

Wootric Joins InMoment to Accelerate CX Innovation and Growth

January 6, 2021 By Deepa Subramanian

As we begin this new year, we want to share some great news.  Today we’re excited to announce that Wootric is joining InMoment, a market leader in customer and employee experience. InMoment serves many of the largest, most sophisticated global organizations from Starbucks to Ford to VMWare.  This next step in our evolution means great […]

Filed Under: Company

Use Company Values to Power Employee & Customer Experience

November 16, 2020 By Lisa Abbott

As this absolutely crazy year winds down, it’s time to ask the question “what great things has 2020 brought to your business?” You didn’t expect that one, did you?! We think one standout opportunity is aligning your core corporate values with your employee experience and your customer experience. The CX silver lining of 2020 is […]

Filed Under: Company, EX

Wootric ranks #1 in ROI in Experience Management | G2 Grid Report for Fall 2020

October 7, 2020 By Lisa Abbott

Wootric, the CX management platform for maximizing customer lifetime value (CLV), has been recognized as a High Performer in the G2 Crowd Grid Report for Experience Management for Fall 2020. Wootric also outperforms the category on all satisfaction measures including ease of use. Notably, Wootric, which seeks to drive business outcomes from customer experience efforts, […]

Filed Under: Company, Marketing & CX

Understand how your team is doing with free employee pulse resources from Wootric

March 23, 2020 By Lisa Abbott

RESPONDING TO COVID-19  Everything has changed.  How are your people doing? Understanding how your employees are feeling right now has never been more important, nor more difficult. Let us help.  Wootric is offering free employee pulse tools to help you stay connected to your teams. The program includes access to our CXInsight text analytics platform […]

Filed Under: Company, Marketing & CX

Wootric Named “Notable Vendor” in Gartner’s Market Guide for Voice-of-the-Customer Applications

December 3, 2019 By Lisa Abbott

SAN FRANCISCO–December 3, 2019 — Wootric, the leading customer experience management software for the CX champion, announced that it has been named a Notable Vendor in the Gartner “Market Guide for Voice-of-the-Customer Applications” report. Gartner defines Voice of the Customer applications as the collection of capabilities required to collect, analyze, and act upon a broad […]

Filed Under: Company

Wootric Announces New AI Insights and Global Targeting for Enterprise Customer Experience Champions

September 18, 2019 By Lisa Abbott

Wootric Logo

With new product enhancements, Wootric empowers CX champions to evangelize and democratize insights from customer and employee journey feedback, at scale. SAN FRANCISCO – September 18, 2019 – Wootric, the leading modern software for the CX champion, today announced the release of new advanced code-free targeting and AI-driven features that democratize access to CX insights […]

Filed Under: Company

G2 Crowd Grid for Enterprise Feedback Management (Winter 2019)

January 9, 2019 By Lisa Abbott

We’re delighted to share that Wootric has once again been recognized as a “High Performer” in the G2 Crowd Grid Report for Enterprise Feedback Management. “In a few short years, the Wootric platform has evolved from an NPS survey tool to an AI-powered, enterprise-ready Voice of Customer solution.  The fact that we have garnered stellar […]

Filed Under: Company, Marketing & CX, Product Dev, Sentiment & Text Analytics, Success

What We Built in 2018: Text Analytics, Enhanced Survey Platform & More

December 21, 2018 By admin account

Last year we blogged about how Wootric prioritizes people, product and process to build products that our customers love. We also emphasized that focus of next 12 months would be to add more intelligence to our product offerings and briefly talked about the new AI-powered enhancement to our product, Wootric CXInsight™. Focus on Machine Learning […]

Filed Under: Company

Gainsight announces Wootric as a Technology Ecosystem launch partner

April 10, 2018 By Elisha Zhang

Gainsight Pulse 2018 Onstage Partnership Announcement

Wootric, the enterprise feedback management platform, was founded with the mission of helping companies win customers for life. We are pleased to be a part of Gainsight’s Technology Ecosystem to help their customers supercharge their CX program. Gainsight customers can use Wootric to take a sophisticated, automated approach to gathering, analyzing, and acting on customer […]

Filed Under: Company

Wootric brings Modern Customer Feedback Management to Gainsight PULSE 2018

March 21, 2018 By Elisha Zhang

We are excited to participate as a sponsor at the Gainsight PULSE 2018 Customer Success Event on April 10-11 in San Mateo, CA, where we will be showcasing our Wootric integration with Gainsight and other CRMs. Touted as the biggest event in customer success, PULSE 2018 is expected to pull in 5,000+ attendees and has […]

Filed Under: Company, Success

  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to Next Page »

Footer

PRODUCTS

  • Net Promoter Score
  • Customer Satisfaction (CSAT/PSAT)
  • Customer Effort Score (CES)
  • Surveys
  • Text & Sentiment Analytics
  • Integration Partners
  • Pricing

RESOURCES

  • Help Center
  • E-BOOK: The Modern Guide to NPS
  • E-BOOK: CX from Startup to Enterprise
  • WEBINAR: CX Metrics to Improve Customer Journey
  • WEBINAR: Using Text & Sentiment Analytics to Improve CX

FOR DEVELOPERS

  • Documentation
  • Security
  • Engineering Blog

COMPANY

  • About
  • Product Updates
  • Customer Stories
  • Blog
  • Careers
  • Press & News
  • Contact Us

STAY CONNECTED

CX BASICS

  • Net Promoter Score
  • Customer Satisfaction
  • Customer Effort Score
  • Voice of the Customer (VOC)
Copyright © 2021 | Wootric | All rights reserved | Privacy | Terms of Service

NPS is a registered trademark, and Net Promoter Score is a service mark, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.


Mobile Analytics

  • Home
  • Vision
  • Product
    ▼
    • CX SOFTWARE
    • > Customer Experience Management
    • > Customer Journey Analytics
    • > NPS • CSAT/PSAT • CES Surveys
    • TEXT & SENTIMENT ANALYTICS PLATFORM
    • > CXInsight for Voice of Customer
    • > CXInsight for Voice of Employee
    • SOLUTIONS
    • INTEGRATIONS
  • Pricing
  • Demo
  • Customers
  • Resources
  • Sign In
  • Sign Up