Wootric

Company

Wootric Joins InMoment to Accelerate CX Innovation and Growth

By

As we begin this new year, we want to share some great news.  Today we’re excited to announce that Wootric is joining InMoment, a market leader in customer and employee experience. InMoment serves many of the largest, most sophisticated global organizations from Starbucks to Ford to VMWare.  This next step in our evolution means great […]

Use Company Values to Power Employee & Customer Experience

By

As this absolutely crazy year winds down, it’s time to ask the question “what great things has 2020 brought to your business?” You didn’t expect that one, did you?! We think one standout opportunity is aligning your core corporate values with your employee experience and your customer experience. The CX silver lining of 2020 is […]

Wootric ranks #1 in ROI in Experience Management | G2 Grid Report for Fall 2020

By

Wootric, the CX management platform for maximizing customer lifetime value (CLV), has been recognized as a High Performer in the G2 Crowd Grid Report for Experience Management for Fall 2020. Wootric also outperforms the category on all satisfaction measures including ease of use. Notably, Wootric, which seeks to drive business outcomes from customer experience efforts, […]

Understand how your team is doing with free employee pulse resources from Wootric

By

RESPONDING TO COVID-19  Everything has changed.  How are your people doing? Understanding how your employees are feeling right now has never been more important, nor more difficult. Let us help.  Wootric is offering free employee pulse tools to help you stay connected to your teams. The program includes access to our CXInsight text analytics platform […]

Wootric Named “Notable Vendor” in Gartner’s Market Guide for Voice-of-the-Customer Applications

By

SAN FRANCISCO–December 3, 2019 — Wootric, the leading customer experience management software for the CX champion, announced that it has been named a Notable Vendor in the Gartner “Market Guide for Voice-of-the-Customer Applications” report. Gartner defines Voice of the Customer applications as the collection of capabilities required to collect, analyze, and act upon a broad […]

Wootric Announces New AI Insights and Global Targeting for Enterprise Customer Experience Champions

By

With new product enhancements, Wootric empowers CX champions to evangelize and democratize insights from customer and employee journey feedback, at scale. SAN FRANCISCO – September 18, 2019 – Wootric, the leading modern software for the CX champion, today announced the release of new advanced code-free targeting and AI-driven features that democratize access to CX insights […]

G2 Crowd Grid for Enterprise Feedback Management (Winter 2019)

By

We’re delighted to share that Wootric has once again been recognized as a “High Performer” in the G2 Crowd Grid Report for Enterprise Feedback Management. “In a few short years, the Wootric platform has evolved from an NPS survey tool to an AI-powered, enterprise-ready Voice of Customer solution.  The fact that we have garnered stellar […]

What We Built in 2018: Text Analytics, Enhanced Survey Platform & More

By

Last year we blogged about how Wootric prioritizes people, product and process to build products that our customers love. We also emphasized that focus of next 12 months would be to add more intelligence to our product offerings and briefly talked about the new AI-powered enhancement to our product, Wootric CXInsight™. Focus on Machine Learning […]

Gainsight announces Wootric as a Technology Ecosystem launch partner

By

Wootric, the enterprise feedback management platform, was founded with the mission of helping companies win customers for life. We are pleased to be a part of Gainsight’s Technology Ecosystem to help their customers supercharge their CX program. Gainsight customers can use Wootric to take a sophisticated, automated approach to gathering, analyzing, and acting on customer […]