Our Top 5 Blog Posts in 2015: Boosting Customer Happiness with Net Promoter Score

We launched the Wootric blog in 2015 to educate online businesses about using Net Promoter Score to align teams around boosting customer happiness, and to tell our own story of growth. These five posts were the most popular this year. Did you miss any of them? Here is your chance to click and read!

#1. Ten Things Every SaaS Business Should Know About Net Promoter Score

Our most popular article. All about how online businesses can maximize their investment in NPS. Packed with unique insights from experts and fresh takes on the basics, don’t miss our most popular article.

#2. Closing the Net Promoter Score Loop: Wootric + Intercom

It is essential to close the loop with customers that take the time to give you feedback. This can be easy to do when you integrate NPS data with a customer support platform like Intercom.

#3. More Than a Metric: The Net Promoter Score Cycle

Go beyond the score. Learn the 4 stages of the NPS cycle and use this approach to grow your business.

#4. How to Get Rich Product Feedback when You Can No Longer Talk to Every Customer

Fast growing companies know, as more and more users come on board, you can no longer develop personal relationships with each and every one. Here is a solution that scales.

#5. NPS for SaaS: 3 Tips for a Stronger Implementation

Learn three important differences to consider when deploying a Net Promoter Score program for an online business.

Bonus: Qualitative Data: Our Interview with Growth Expert Morgan Brown

Published earlier this month, this one is packed with info and insight from Morgan Brown about how to use qualitative data to drive growth at online businesses. It is climbing up the popularity ranks fast, and is worth a read.

Thank you for being on the journey to customer happiness with us.  We will see you again in the new year!