MODERN SOFTWARE FOR THE CX CHAMPION
Maximize
Customer Lifetime Value
Customer experience management that drives retention, engagement, and advocacy.
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2020/06/hsbc.jpg)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2020/06/zoom-2.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2020/06/docusign-3.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2020/06/hubspot.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2020/06/visma.jpg)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/09/glassdoor.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/09/full-cycle-voice.png)
Collect feedback at the moments that matter.
- Focus on critical journey points that make or break customer loyalty. Never miss a trend.
- Free your customers to tell you what is important, in their own words.
- Insights across feedback sources.
- Hear from more customers and take action in real-time.
“With Wootric, we quantify customer experience at key journey points using NPS, CSAT and CES. As a result, we see the impact of CX on our business and prioritize projects more effectively.”
Amy Etheridge
Head of Customer Advocacy, MindTouch
![Full Cycle VoC feedback management](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/11/Full-VOC-Cycle-MultiSource.png)
![Wootric CXI executive dashboard for VoC](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/01/Wootric-CXI-Executive-Dashboard-for-VOC-feedback.png)
Make data-driven decisions faster with machine learning.
- Lots of qualitative data? Topics and sentiment are analyzed in real-time.
- Understand the “why” behind the score.
- Get a unified view of themes & sentiment across feedback sources.
- Identify experience gaps and prioritize improvements.
- Increase retention, engagement and referrals.
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2021/04/CXI-Tags-with-Sentiment.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2021/04/Route-Feedback.png)
Drive improvement across your organization.
- Evangelize customer-centricity from the C-suite to the front line.
- Engage stakeholders with custom dashboards.
- Leverage your systems of record to automate team follow-up.
- Easy-to-use platform speeds adoption across the teams.
“Smartly segmented NPS data was a big win with Wootric. To now have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!”.”
Jim Mercer
Head of Customer Success – Zoom
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2021/04/Route-Feedback.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/09/partnership_03.jpg)
Work with a partner focused on your success.
- Consultative, strategic partnership to help you achieve your CX vision.
- Flexible approach helps you show ROI early and add features as your CX program matures.
- Momentum Leader on G2Crowd.
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2019/09/partnership_03.jpg)
Leverage your systems of record.
- Enrich your CRM data with scores and feedback for better customer intelligence.
- Trigger surveys based on events in your systems of record.
- Close the loop with customers.
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/integrations-intercom-300x175.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/03/HubSpot_Logo-300x87.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/integrations-salesforce-300x175.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/06/Slack_RGB1-300x123.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2017/03/segment-300x150.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/06/zendesk_integrations-300x99.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2017/11/2-Gainsight_Logo_Final-01-300x120.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/01/totango-nav-logo-300x65.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/integrations-zapier-300x175.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2017/06/mixpanel_logo_slate-320px-x-132-300x124.png)
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/integrations-webhooks-300x175.png)
YOUR EMAIL MARKETING PLATFORM
How everyone wins customers with Wootric.
![icon-success icon-success](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-success-60x60.png)
SUCCESS
Monitor customer health.
Prevent churn.
![icon-cx icon-cx](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-cx-60x60.png)
CX
Analyze CX data from any source for single view of VoC. Monitor and improve customer experience.
![icon-product icon-product](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-product-60x60.png)
PRODUCT
A/B test for happiness.
Prioritize new features.
![icon-marketing icon-marketing](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-marketing-60x60.png)
HR
Improve employee engagement.
Detect issues.
![icon-csuite icon-csuite](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-csuite-60x60.png)
C-SUITE
Align your company around customer happiness.
Drive digital transformation.
![icon-sales icon-sales](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2016/03/icon-sales-60x60.png)
SUPPORT
Analyze support ticket feedback at scale.
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/03/salesforce-appexchange_logo-1024x278.png)
Our customers love us
![](https://wootric-marketing.s3.amazonaws.com/wp-content/uploads/2018/03/5-stars-300x105.png)