WIN CUSTOMERS FOR LIFE
Measure and boost customer happiness.
Customer Satisfaction · Net Promoter Score℠ · Customer Effort Score · Text & Sentiment Analytics
Net Promoter Score℠
Customer Satisfaction
Customer Effort Score
Text & Sentiment Analytics
UNDERSTAND YOUR CUSTOMER USING THE POWER OF MACHINE LEARNING. BRING QUALITATIVE FEEDBACK INTO CX INSIGHT™
Take a modern approach to customer feedback management.
- Get off-the-charts response rates with customizable NPS, CSAT & CES microsurveys
- Ask the right question in the right channel: survey via Email, In-app, Mobile, SMS and Intercom Messenger
- Real-time, automated measure of customer sentiment
- Monitor customer journey touchpoints
“Response rates are double what we’d get from our old email survey campaigns. The Wootric survey is sleek and it’s not invasive. So simple and powerful!”
Loni Spratt Brown
Sr. Director of Customer Success, Entelo
Survey Customers inside your SaaS, Mobile App or Website, or via Email or SMS
- Always-on, customizable NPS, CSAT & CES surveys
- Off-the-charts response rates
- Real-time measure of customer sentiment
- iOS and Android SDKs
“Response rates are double what we’d get from our old email survey campaigns. The Wootric survey is sleek and it’s not invasive. So simple and powerful!”
Loni Spratt Brown
Sr. Director of Customer Success, Entelo
Wait! What are NPS, CSAT and CES surveys exactly? Give me the details.
Align your entire company around customer happiness.
- Improve customer experience
- Never miss a trend
- Increase retention and referrals
- Prioritize feature roadmap
- Follow up with customers
“Wootric has given us a real-time feedback loop to ensure we’re on the right track with our product, and has helped us to achieve and maintain a 70 NPS with account owners. Absolutely amazing!”
David Hassell
CEO, 15Five
Our customers love us
Our customers love us
Take Action. Get customer data into everyone's workflow.
