WIN CUSTOMERS FOR LIFE
Measure and boost customer happiness.
Customer Satisfaction · Net Promoter Score℠ · Customer Effort Score · Text & Sentiment Analytics
Net Promoter Score℠
Customer Satisfaction
Customer Effort Score
Text & Sentiment Analytics
UNDERSTAND YOUR CUSTOMER USING THE POWER OF MACHINE LEARNING. BRING QUALITATIVE FEEDBACK INTO CX INSIGHT™
Take a modern approach to customer feedback management.
- Get off-the-charts response rates with customizable NPS, CSAT & CES microsurveys
- Ask the right question in the right channel: survey via Email, In-app, Mobile, SMS and Intercom Messenger
- Real-time, automated measure of customer sentiment
- Monitor customer journey touchpoints
“With Wootric, we quantify customer experience at key journey points using NPS, CSAT and CES. As a result, we are starting to understand the impact of CX on our business and to prioritize projects more effectively.”
Amy Etheridge
Head of Customer Advocacy, MindTouch
Survey Customers inside your SaaS, Mobile App or Website, or via Email or SMS
- Always-on, customizable NPS, CSAT & CES surveys
- Off-the-charts response rates
- Real-time measure of customer sentiment
- iOS and Android SDKs
“With Wootric, we quantify customer experience at key journey points using NPS, CSAT and CES. As a result, we are starting to understand the impact of CX on our business and to prioritize projects more effectively.”
Amy Etheridge
Head of Customer Advocacy, MindTouch
Wait! What are NPS, CSAT and CES surveys exactly? Give me the details.
Align your entire company around customer happiness.
- Improve customer experience
- Never miss a trend
- Increase retention and referrals
- Prioritize feature roadmap
- Follow up with customers
“The impact of Wootric technology on our direction and culture has been huge. It has kept us dead honest about where we need to improve, and helps us stay laser-focused. We actually tackle the big hairy problems, as well as the quick wins.”
Nathan Lippi
Product Manager – Growth & Insight, PandaDoc
Our customers love us
Our customers love us
Take Action. Get customer data into everyone's workflow.
