Hot Topics in Customer Success
An interview with Scott Massey CEO at Astrocolossal
Learn how Scott Massey, CEO at Astrocolossal, former VP Customer Success at Pantheon Systems is winning customers for life.
This 20-minute video covers:
How to build and scale Customer Success teams.
The importance of developing your buyer journeys and personas.
Scott Massey’s tips for staying on top of the evolving field of Customer Success.
About the Speaker
Scott worked in Support at a Web Development Agency, before becoming VP Customer Success at Pantheon Systems, a cloud wordpress and drupal web platform. Now he is leading his own Customer Success consultancy: wwww.astrocolossal.com
Astrocolossal is a consulting firm offering services in customer success, support, user training and onboarding, located in San Francisco and Tokyo, Japan.
Learn more at asstrocolossal.com