WEBINAR: How to Measure NPS in Your Web or Mobile App
Learn how and why to measure Net Promoter Score in your SaaS product, marketplace, or on your website. Explore the advantages of metricizing customer sentiment and managing customer feedback in-app.
This 35-minute on-demand webinar covers:
Getting Actionable Customer Feedback in Real-time
Choosing an NPS Tool that is Right for You
A Tour of NPS in Action with the Wootric dashboard
Integrating with other Tools & Systems
Encouraging Higher Customer Response Rates
About the Speaker
Chief Customer Officer and Co-founder of Wootric
Jessica has onboarded and advised more than 200 companies on effective use of the Net Promoter System to boost customer happiness. An expert on online business success, Jessica holds a BA from Yale University and an MBA from Harvard Business School.
Praise for Modern NPS
“We went from being crazy town — NPS numbers going up and down on a weekly basis depending on what we were tasked with — to finally having a stable number and solid feedback while cutting out a ton of manual work!
Less work, more results!“
– SaaS Company
“NPS, our leading referral indicator, is now an agile tool for optimizing product.”
– EdTech company
“Response rates are 2x higher than our old NPS surveys!”
– HR Software company