Supercharge CX insights in Gainsight
with NPS, CSAT and CES surveys from Wootric.
Give CSMs vital intelligence before they engage with customers.
Take action in the Gainsight dashboard
- Metrics and open-ended responses flow into customer records
- Set up workflows to trigger follow-up action based on response
- Better intelligence about customer health.
Survey customers in any channel
- In-app surveys get high response rates from end users
- Email surveys for stakeholders that aren’t in your product
- Mobile and SMS surveys for your use case.
Analyze NPS and other CX metrics in Wootric
- Never miss a trend
- Segment data by your business drivers
- Identify feedback themes
