Companies in more than 75 countries around the world use Wootric to boost customer happiness.

Businesses are becoming more customer-centric out of necessity. Today’s market leaders succeed by placing a premium on customer delight and retention.

Now, you too can make stellar customer experience your competitive edge. Wootric offers a simple, rigorous solution for aligning everyone around raising customer happiness. We created our platform based on the proven Net Promoter Score℠ system, a effective way of “metricizing” customer feedback used by thousands of companies worldwide. Now, we offer a full suite of customer experience metrics: Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES).  We survey your customers wherever they are–in your web or mobile app, via email or via SMS.

Get a unified Voice of Customer perspective to guide improvements to customer experience. Businesses are inundated with feedback across all kinds of channels–surveys, support tickets, social media–making it difficult to understand the big picture. Our flexible AI-powered platform aggregates and analyzes all of your qualitative customer feedback in one place, regardless of source.

Let us help you win customers for life. We’re here to help you gather and derive insight from CX metrics and customer feedback — measure customer happiness, optimize products, retain customers, and build an army of brand advocates.