Our mission at Wootric is to help you win customers for life. One way we do this is by giving you the power to survey your customers across multiple channels. We serve customers in over 70 countries worldwide and have received over 2 million survey responses across web, mobile app, email and SMS. We are […]
This is Fine: Engineering War Stories (and What We Learned) in 2016
2016 has been a wild ride. The engineering team at Wootric has had our fair share of ups and downs and I thought it would be fun to collect some of our best war stories for posterity. Here is a list of things that happened, and what we are doing differently as a result. 1. […]
Building a Net Promoter Score Tool is Easy, Until It Isn’t
I joined Wootric last spring as the first full-time engineering hire. When I’m not busy scaling out our infrastructure, designing APIs or squashing bugs, I enjoy writing about our technology.
