WEBINAR ON-DEMAND

About the Speaker

Jessica Pfeifer
Chief Customer Officer and Co-founder of Wootric
Jessica has onboarded and advised more than 200 companies on effective use of the Net Promoter System to boost customer happiness. An expert on online business success, Jessica holds a BA from Yale University and an MBA from Harvard Business School.
Praise for Modern NPS
“We went from being crazy town — NPS numbers going up and down on a weekly basis depending on what we were tasked with — to finally having a stable number and solid feedback while cutting out a ton of manual work!
Less work, more results!“
– SaaS Company
“NPS, our leading referral indicator, is now an agile tool for optimizing product.”
– EdTech company
“Response rates are 2x higher than our old NPS surveys!”
– HR Software company