Win customers for life
Wootric is the Net Promoter Score℠ platform for boosting customer happiness.
Survey Customers inside your SaaS, Mobile App or Website, via Email or SMS
- Always-on, customizable NPS surveys
- Off-the-charts response rates
- Real-time measure of customer sentiment
- iOS and Android SDKs
“Response rates are double what we’d get from our old NPS email survey campaigns. The Wootric survey is sleek and it’s not invasive. So simple and powerful!”
Loni Spratt Brown
Sr. Director of Customer Success, Entelo
Wait! What is Net Promoter Score exactly? Give me the details.
Align your entire company around customer happiness.
- Never miss a trend
- Improve retention and increase referrals
- Run A/B Happiness Tests, and prioritize feature roadmap
- Follow up with customers
“Wootric has given us a real-time feedback loop to ensure we’re on the right track with our product, and has helped us to achieve and maintain a 70 NPS with account owners. Absolutely amazing!”
David Hassell
CEO, 15Five
Actionable feedback that is easy & automatic
Quick installation
In-app: Insert our snippet of code into your web application or use our Mobile SDK. Segment, Google Tag Manager, and mParticle supported.
Email: Survey using our API or your own email provider
Automatic
We immediately start surveying your customers inside your web or mobile application, via email or SMS
Real-time
View your real-time NPS data in an actionable dashboard as soon as your results start coming in.
“Wootric makes it incredibly easy to collect NPS data. Citrix product teams jump at the chance to implement Wootric in place of more complicated solutions.”
Whit Clark
Lead Program Manager – Customer Insights, Citrix
Easy Integration with Your Workflow
Share with the team:
Instantly push customer scores and feedback to
any Slack channel
Scores and feedback in customer records, Automatically trigger a customer conversation
Trigger a survey when a ticket is closed
Customer scores and feedback at contact and account level, Trigger surveys in Salesforce.
